Note: If your organization has signed up for a Grantable Enterprise, the applicable online or offline Grantable Customer Agreement will govern your use of the team account. Individual Grantable Free, Starter and Pro users are subject to these Terms of Service.
Welcome to Grantable! These Terms of Service govern your use of our products, including all apps, websites, and software. By using our products, you agree to these terms.
In addition to these Terms, we also provide a Privacy Policy. These documents explain how we collect, use, and protect your information.
If you are opening an account on behalf of a company, organization, or other legal entity, you must have the authority to bind that entity to these terms. In such cases, references to "you" and "your" will refer to that entity.
Our mission is to empower grant-seekers with efficient and innovative AI-driven solutions. We offer both free and paid products, and we hope you'll consider upgrading to access more features. Rest assured, we do not sell your data.
Grantable is a product provided by Grantable, Inc., a Delaware C corporation.
Billing: If you upgrade to access paid features, we will bill you starting from the date of the upgrade and on each renewal date thereafter until you cancel. You are responsible for applicable taxes, which will be charged where required.
Refunds: You can cancel your paid account at any time. Refunds will be issued if required by law or at the discretion of the Company.
Downgrades: Your paid account will remain active until canceled or terminated. If you do not pay for your account, we may suspend or downgrade your access to the free version of our products.
Free Trials: Grantable may offer free trial memberships. If you cancel during the trial period, your rights to the trial will end immediately unless otherwise stated.
Changes: We may update the fees for our services but will give you advance notice before these changes take effect. Any price changes will apply to your next billing cycle.
Account Merges: If you create an account using an email address associated with an organization that has a Grantable Enterprise or Grantable for Education subscription, your account may be merged with your organization's account upon their request.
User Content refers to the documents, text, and data you upload or enter into Grantable. You retain ownership of your User Content.
However, you grant us permission (a legal license) to use your content for the limited purposes of:
This license is non-exclusive, worldwide, royalty-free, and for as long as intellectual property laws protect your content.
We do not sell or license your User Content to third parties. You are responsible for your User Content and must ensure it complies with legal requirements.
By using our products, you grant Grantable permission to display your organization's name and logo on our website, marketing materials, and other promotional content for the purpose of identifying you as a customer or user of our services. This permission is granted without the need for additional consent or attribution to specific users within your organization.
If you wish to have your organization's logo removed from our promotional materials, you may submit a request to hello@grantable.com, and we will process your request within a reasonable timeframe.
Grantable retains all rights, title, and interest in its products, trademarks, logos, and other brand features. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, revocable license to use our software to access our products.
We appreciate your feedback and suggestions but are not obligated to compensate you for them.
Additional terms apply to your use of Grantable’s AI-powered services.
Generated Content: You may use our AI features to submit inputs and receive generated outputs. You own these inputs and outputs as your User Data. You agree not to misuse our AI features, such as using them to infringe on others' rights or to develop competing services.
Usage Limits: Your plan may include a limit on AI usage. Exceeding this limit may require additional purchases or result in restricted access.
If your organization has purchased a Grantable Enterprise, your use of our services is subject to the terms and conditions set by your organization. Administrators may view your account, modify access, or terminate your membership.
You must comply with T and safeguard your account credentials. Users must be at least 13 years old in the United States, or 16 years old in other countries. If required, you must obtain parental consent to use Grantable for Education.
For multi-user accounts, you are responsible for ensuring users comply with these terms.
We reserve the right to suspend or terminate your access to Grantable if:
We will provide notice and an opportunity to remedy the situation before termination unless doing so would pose a legal risk or be prohibited by law.
We may update or discontinue certain features. When possible, we will provide notice to download your User Content before any product changes take effect.
Grantable is not responsible for any third-party websites or services linked from our platform.
Grantable’s products are provided "as is," without any warranties. Our liability for damages is limited to the fees paid in the 12 months preceding the event that caused the damage.
These renewal and cancellation terms apply to annual Grantable subscriptions on the Organization plan that are purchased online. If you have signed an enterprise contract with Grantable, these terms do not apply to you – your contract applies instead.
Your subscription begins as soon as your initial payment is processed. You will be charged, in one lump sum, the amount shown on the ordering page.
You can purchase additional seats any time in your Grantable Admin dashboard. Seats added during your subscription period will be charged from the date the seat is approved, and prorated on a daily basis until the end of your subscription period. New seat additions will be billed via quarterly invoices (every 3 months of the subscription period) when applicable.
On your annual renewal date, your subscription will automatically renew for another year on the then-current terms, unless you cancel your subscription in accordance with the below or G notifies you at least 30 days in advance that it is not renewing. Accordingly, every year on your annual renewal date until you or we cancel, we will automatically charge you an amount equal to the number of seats on your account multiplied by the then-current rate for your plan, plus applicable taxes.
We may change your plan’s rate each annual renewal term, but we will notify you in advance of any rate change and give you the option to cancel or receive a credit to your account. We may also change your plan’s rate at any time upon at least 14 days’ written notice, provided that if you do not agree with such pricing changes you may terminate your subscription during such notice period and receive a credit for any amounts pre-paid but not used at the time of termination.
You authorize us, through our payment processor, to store your payment method(s) and to automatically charge your payment method(s) every year (or every three months if you add seats to your account in your Grantable Admin dashboard) until you cancel. If your payment method fails, we may suspend your subscription. You can edit your payment information anytime in your Grantable Admin dashboard.
Cancellation
You may cancel your subscription at any time at least 30 days before the end of your annual term by contacting our support team at support@grantable.co. In most cases, subscriptions are non-refundable. Please review our Refund Policy below.
Refund Policy
If you cancel your subscription, you will not receive a refund of any portion of the fee paid for your annual term, except in limited cases described herein. You will be responsible for all subscription fees (plus any applicable taxes and other charges) incurred for your annual subscription term.
If you think there’s been an error in billing, please contact our support team at support@grantable.co and we’ll work with you to find a solution.
If a dispute arises, please contact us first at hello@grantable.com. If we cannot resolve the issue informally, claims will be resolved in the courts of Delaware, United States, subject to any applicable arbitration agreements.
These Terms are governed by the laws of the state of Delaware, United States. Some countries may have mandatory local laws that override these terms.
These Terms constitute the entire agreement between you and Grantable regarding your use of our products. We may modify these Terms from time to time. If any significant changes are made, we will notify you in advance.
